The customer journey describes the way a customer chooses before he makes a purchase and becomes a customer.
Outstanding service, consulting and sales quality is the decisive prerequisite for your lasting success faced with ever-increasing competition.
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Open and covert test purchases and regular feedback from important target groups help to illuminate and evaluate the information and purchase process from the perspective of your important target groups, and optimise your sales.
Ask us for more information about our services in the field of test purchases / mystery shopping!
We would be pleased to support you with your individual initial situation.